Contact Us

Contact Us

 

To report a claim, please call 800-437-3535 or contact your agent.

We’re standing by to deliver on our promise of exceptional customer care.


Not sure which option is right for you? Call us at 855-465-7722 and we’ll get you to the right person.

 

Contact information if you bought insurance directly through Plymouth Rock, High Point Auto Insurance, or from a Prudential Financial Professional
Contact Customer Care 800-437-5556
customercarenj@plymouthrock.com
Report a Claim 800-437-3535
Submit a Payment Plymouth Rock
PO Box 55165
Boston, MA 02205-5165
Submit Claim Documents Plymouth Rock Claims Department
PO Box 902
Lincroft, NJ 07738-0902
Submit Medical Bills Plymouth Rock Medical Claims
PO Box 900
Lincroft, NJ 07738-0900
Submit Policy Documents Plymouth Rock Customer Care Center
PO Box 903
Lincroft, NJ 07738-0903
Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
PO Box 920
Lincroft, NJ 07738-0920
All Other Correspondence Plymouth Rock Assurance
PO Box 906
Lincroft, NJ 07738-0906

 

Contact information if you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent
Contact Customer Care 877-725-6423
nice@plymouthrock.com
Report a Claim 800-437-3535
Submit a Payment Plymouth Rock
PO Box 55164
Boston, MA 02205-5164
Submit Claim Documents Plymouth Rock Claims Department
PO Box 902
Lincroft, NJ 07738-0902
Submit Medical Bills Plymouth Rock Medical Claims
PO Box 900
Lincroft, NJ 07738-0900
Submit Policy Documents Plymouth Rock Customer Care Center
PO Box 903
Lincroft, NJ 07738-0903
Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
PO Box 920
Lincroft, NJ 07738-0920
All Other Correspondence Plymouth Rock Assurance
PO Box 617
Berkeley Heights, NJ 07922

 

Contact information if you are a Teachers' Insurance customer
Contact Customer Care 866-658-3224
teachers@plymouthrock.com
Report a Claim 800-437-3535
Submit a Payment Teachers Auto Insurance Company of NJ
PO Box 55165
Boston, MA 02205-5165
Submit Claim Documents Plymouth Rock Claims Department
PO Box 902
Lincroft, NJ 07738-0902
Submit Medical Bills Plymouth Rock Medical Claims
PO Box 900
Lincroft, NJ 07738-0900
Submit Policy Documents Plymouth Rock Customer Care Center
PO Box 903
Lincroft, NJ 07738-0903
Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
PO Box 920
Lincroft, NJ 07738-0920
All Other Correspondence Plymouth Rock Assurance
PO Box 906
Lincroft, NJ 07738-0906

 

Payment addresses for home, dwelling fire, umbrella or commercial auto insurance
If you bought insurance through Plymouth Rock or High Point Plymouth Rock
PO Box 55165
Boston, MA 02205-5165
If you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent Plymouth Rock
PO Box 55164
Boston, MA 02205-5164

 

Press Inquiries
Call Valerie Simon at 908-219-5089.