Contact Us
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Contact Plymouth Rock Assurance to get a quote on New Jersey car insurance or for information regarding customer care, claim services, press contact, payment and correspondence using the contact information below.
Customer Care
We want to get you to the right Customer Care representative ASAP! See which phone number is right for you.
Call 1-800-437-5556 if you bought insurance directly from Plymouth Rock (formerly High Point) or from a Prudential Financial Professional.
Call 1-877-725-6423 if you bought Plymouth Rock (formerly Palisades) insurance from an independent insurance agent.
Call 1-866-658-3224 if you are a Teachers' Insurance Plan of NJ customer.
Not sure which number is right for you? Call us at 1-855-465-7722 and we'll get you to the right person.
Report a Claim
You can report an accident or file a new claim at any time. We are open 24/7.
Call 1-800-437-3535 if you bought insurance directly from Plymouth Rock (formerly High Point) or from a Prudential Financial Professional.
Call 1-877-725-6423 if you bought Plymouth Rock (formerly Palisades) insurance from an independent insurance agent.
Call 1-866-658-3224 if you are a Teachers' Insurance Plan of NJ customer.
Mobile Phone Users: When you visit our website from your mobile phone, you can email accident photos directly to Plymouth Rock's claim department.
Payment Addresses
Payment address for car insurance
High Point Processing Center
P.O. Box 856307
Louisville, KY 40285-6307
Payment address for home, dwelling fire, or umbrella insurance
High Point Processing Center
P.O. Box 856010
Louisville, KY 40285-6010
Correspondence address
High Point Group of Companies
P.O. Box 903
Lincroft, NJ 07738-0903
